Having concluded a Motor TPL insurance contract with ERGO you can buy additional car assistant protection. ERGO car assistance guarantees you quick aid in the event of an unexpected traffic situation
FREE ERGO car assistance can be ordered:
- Through the web application. There is no need to download the web application and you can see the arrival of the tow truck in real time. In the online application, you order car assistance 75% faster than when communicating with the operator.
- By phone +372 655 5401
All the services listed below are available 24 hours a day throughout Europe.
- In the event of a traffic accident, you will be counselled; if necessary, assistance is provided for filling in the damage report.
- If you run out of fuel unexpectedly, it will be delivered free of charge so you can make it to the nearest fuel station.
- If the car is stuck, it will be pulled out of the snow or sand.
- When the battery is discharged, starting current is provided.
- In the event of a flat tyre, assistance is provided for changing the wheel.
- In the case of lost car keys, you will be taken to acquire replacement keys.
- If the vehicle cannot continue driving, it will be towed to a repair shop or to the storage location selected by the customer. However, in the case of an incident abroad, we help to transport the vechicle to the nearest repair shop or storage facility. In the case of an event that occurred in Estonia, the passengers are taken to their destination within Estonia. If the client’s destination is outside Estonia, the passengers are taken to the closest point in Estonia where they can continue their trip.
- In the case of an event outside Estonia, accommodation will be provided for the driver and one passenger for up to 2 days.