Personal data protection

ERGO wishes to be a good partner for you in the provision of services and in the usage of your personal data. We want your cooperation with us to be considerate and transparent with regard to your wishes and needs. Therefore, we pay a lot of attention to developing our services and we base our activities on needs.

By knowing your personal data, we will be able to offer you services, which are based on your preferences and will also be better able to take your needs into consideration.

We protect your personal with the rules of security and confidentiality, and we base the processing of your personal data on the following principles:

The principle of legality – we only collect personal data in an honest and legal way.

The principle of purposefulness – we only collect client data in order to achieve established and lawful objectives. We do not process client data in a manner that does not conform to the objectives of processing.

The principle of minimalism – we collect client data to the extent necessary to achieve the established objectives.

The principle of security – we apply security measures in order to protect client data against involuntary or unauthorised processing, disclosure or destruction.

The principle of individuality – we provide you with access to your data and ensure the right to demand the correction of inaccurate or misleading data.

You have the right to receive information about the processing of your personal data at ERGO.

If you do not wish to receive marketing information or personal offers during the term of your insurance contract, please send us a corresponding notice regarding this to the address or mark the corresponding box in the self-service section of ERGO’s E-office.

If you have questions regarding client data, contact us at You can manage your data and consents in the ERGO e-office menu “My ERGO” > “My details”.

Find out more > Personal data protection