ERGO replacement car

If your motor vehicle has been rendered inoperable due to an insured event, and if you possess the corresponding insurance cover, ERGO will provide you with a free replacement vehicle following the registration of the loss event.

The replacement vehicle will be made available to you for the repair period or if your vehicle is entirely inoperable then you will receive the replacement vehicle by the next working day at the latest. The replacement vehicle can be used rent free for up to 21 days.

The replacement vehicle is issued at specific points in Tallinn, Tartu, Pärnu, Rakvere, Viljandi, Jõhvi, Haapsalu and Kuressaare. For an additional fee, we offer delivery of the ERGO replacement vehicle to you at an agreed upon time.

If your vehicle is written off, we will provide you with a replacement vehicle until the compensation decision has been made, but only for a maximum of 21 days.

We do not offer replacement vehicles if the period required for repairing the vehicle at a repair facility is less than 12 hours.

Terms and conditions and restrictions on vehicle use can be reviewed at the location of the commercial lessor.

General terms and conditions